Privacy Policy

We collect information you choose to provide when you request an estimate, schedule or receive moving services, contact us, use this website, or otherwise communicate with Moovin & Groovin. This may include your name, email address, phone number, current or origin address, destination address, move dates, move details, and any other information you voluntarily submit.

When you visit the website, we may also automatically receive technical, device, and usage information such as browser type, device type, operating system, approximate location, pages viewed, referring pages, time spent, and interactions with the website. This information may be collected through standard logs, cookies, pixels, and similar technologies.

We may use cookies, pixels, tags, and similar technologies to keep the website functioning, understand how visitors use it, measure advertising and website performance, and improve our services. Our tools may include Google Analytics and the Meta Pixel. These providers may receive information according to their own privacy policies. Your browser may offer controls for cookies and some analytics or advertising providers may offer their own opt-out tools. Disabling cookies may affect some website features.

• Responding to questions, estimate requests, and service inquiries.
• Preparing, scheduling, coordinating, and delivering moving or related services.
• Sending appointment confirmations, reminders, estimate follow-ups, crew dispatch or arrival updates, service notifications, account or billing notices, and occasional service announcements when permitted.
• Operating, maintaining, securing, troubleshooting, and improving our website and business.
• Measuring marketing and website performance, preventing fraud or misuse, and complying with legal obligations.

Mobile information collected for our SMS program will not be sold or shared with third parties for promotional or marketing purposes.

If you affirmatively opt in to receive text messages, we use your mobile number and related information to send service-related communications. We may use operational messaging providers to transmit those messages on our behalf. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help, or contact us at 918-766-5969. Consent to receive text messages is not a condition of purchasing goods or services. See our Terms of Service for additional SMS terms.

We may share information with service providers that help us operate our business, such as website, hosting, analytics, communications, scheduling, payment, customer-support, and technology providers. We may also share information when reasonably necessary to comply with law or legal process, protect rights and safety, investigate misuse, enforce our agreements, or in connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transfer. We do not sell personal information for promotional purposes.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot promise absolute security.

We retain information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, meeting legal or accounting requirements, and protecting our business. Retention periods vary based on the type of information and the reason it was collected. When information is no longer needed, we take reasonable steps to delete it or securely dispose of it, subject to lawful exceptions.

Depending on applicable law, you may ask us to provide access to personal information we maintain about you, correct inaccurate information, or delete information that we no longer need to retain. You may also unsubscribe from marketing communications and opt out of SMS messages by replying STOP. To make a request, contact us using the details below. We may need to verify your identity and may be unable to delete information we must keep for legal, security, or operational reasons.

This website and our services are intended for people age 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

This website may contain links to websites or services operated by others. We do not control and are not responsible for their content, privacy practices, or security. Review the privacy policy of any external website you visit.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Your continued use of the website after a change means the updated policy applies to your use to the extent permitted by law.